Passenger website privacy.

Browsing public information

FareMap loads a public catalogue of taxi-fare and pickup-point records, together with available aggregate confidence information. If the online catalogue is unavailable, the website can load a dated public snapshot. Browsing these records does not require you to send a report or share your device location.

As with other websites, loading the page and its resources sends technical request information, such as your IP address and browser details, to the hosting and resource providers. This page describes the passenger website; the Spirit2k5 Web Studio privacy page covers the Studio’s separate website and project-enquiry context.

Account sign-in

FareMap uses Supabase for authentication and its account-backed services. When you request an email code or sign-in link, your email address is sent to the authentication service so the message can be delivered. Using an existing password sends it to that service for checking.

If you choose Google, Google and FareMap’s authentication service process the sign-in and the account information shared through that flow. Review the information shown by Google before continuing.

The website keeps a sign-in session in browser storage so it can remember your account and refresh the session. Sign out on a shared device. Do not send passwords, email codes, sign-in links or session information to support.

What stays in your browser

Website favourites are kept separately by the account or guest profile using this browser. They are not automatically sent to another browser or synchronised with the mobile app.

Clearing browser data may remove saved routes, preferences and the remembered sign-in. It does not delete your FareMap account or reports that have already reached the service. Browser privacy settings that block local storage can prevent favourites or remembered sign-in from working.

Optional location and third-party maps

Selecting My location asks your browser for permission to obtain a device location. The passenger website uses the result to centre a map and compare distances to recorded pickup points. You can refuse permission and use place-name searches instead. You can also revoke permission in your browser’s site settings.

The website’s location action does not submit a passenger-presence or journey-tracking record to FareMap. Street maps load the OpenFreeMap Liberty style with OpenStreetMap data; selecting satellite view loads Esri World Imagery. Requests for map styles and tiles disclose the area being viewed, alongside ordinary network request details such as your IP address. Centring the map on your location therefore shares that viewed area with the selected map provider. The local device-location marker is cleared when the accepted account or sign-in session changes.

Opening an external map link also takes you to that provider. See OpenStreetMap Foundation’s privacy information for its handling of requests.

Issue reports

When you submit an issue, FareMap sends the selected fare or pickup-point identifier, issue type, your description and the record revision to its backend. The submission is associated with your signed-in account for moderation and duplicate/abuse handling.

The website does not display your report text as a public comment. Reports are submitted for review; public confidence information may show aggregate report counts. Submitting a report does not automatically change a fare, move a pin or establish a fresh verification.

A private safety-concern report is not live emergency monitoring. Do not rely on the report form for an urgent response.

Services used by this website

• GitHub Pages serves the website’s public files, including its MapLibre map runtime and pickup icons.
• Supabase provides authentication and the backend APIs used for the public catalogue, confidence information and signed-in reports.
• Google processes sign-in if you choose that option.
• OpenFreeMap provides the street-map style and tiles using OpenStreetMap data. Esri provides optional satellite imagery. External OpenStreetMap links open that separate service.
• jsDelivr and unpkg deliver other browser libraries and interface icons. Loading those resources sends normal web requests to those providers.

Their services have their own privacy terms and operational logging. FareMap support can answer questions about the passenger website’s use of your account or report information; this page does not state a fixed provider-log or report-retention period.